Arrival

Please arrive 10 minutes early to use the restroom and settle in. Late arrivals may result in abbreviated services.

Medical Conditions

Let us know about any injuries, surgeries, or medications. Some treatments may be contraindicated.

Illness & Masking

If you’re feeling sick or have flu-like symptoms, please reschedule.
You're welcome to wear a mask if you prefer.

Gratuity

A 20% tip is suggested but not required — tip whatever you're comfortable with.

Comfort & Courtesy

• Dress comfortably.

• Leave valuables at home.

• Silence all phones and devices before your service.

Cancellation Policy

We require 24-hour notice for cancellations or rescheduling.

Sugaring & Spray Tanning - Cancellations within 6 hours or no-shows will incur a 50% fee (minimum $25).

Massage, Facials & Lashes

• First late cancel or no-show = 50% fee

• After that = 100% of service charged